Privacy Policy

Overview

This Privacy Policy describes how Valoriya ("we," "our," or "us"), the company behind Faithlingo, collects, uses, and protects your personal information when you visit our website or use our spiritual growth services. We are committed to transparency and compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable federal and state regulations.

By using our website, Faithlingo app, or spiritual growth services, you consent to the collection and use of your information as described in this policy. If you do not agree with our practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password (encrypted), profile preferences
• Payment Information: Credit card details, billing address (processed securely through third-party providers)
• Communication Data: Messages you send to us, support inquiries, feedback
• Professional Information: Job title, company name, industry (when relevant)

Usage Information

We automatically collect information about how you interact with our services:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Analytics: Pages visited, time spent, click patterns, referral sources
• Location Data: General geographic location based on IP address
• Performance Data: Website loading times, error reports, crash logs

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve Faithlingo and our spiritual growth services
• Communication: To respond to inquiries, send updates, and provide customer support
• Personalization: To customize your faith learning experience and provide relevant spiritual content
• Security: To protect against fraud, unauthorized access, and security threats
• Legal Compliance: To comply with legal obligations and protect our rights
• Analytics: To understand usage patterns and improve our spiritual growth platform
• Marketing: To send promotional materials about faith-based content (with your consent where required)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for sharing
• Protection: To protect our rights, safety, or the rights of others

Data Security

We implement comprehensive security measures to protect your personal information, including:

• Encryption: Data in transit and at rest is encrypted using industry standards
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Regular security training for all personnel
• Incident Response: Procedures for detecting and responding to security incidents

For more detailed information about our security practices, please see our Data Security Policy.

Your Privacy Rights

GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights:

• Access: Right to access your personal data
• Rectification: Right to correct inaccurate data
• Erasure: Right to deletion ("right to be forgotten")
• Portability: Right to data portability
• Restriction: Right to restrict processing
• Objection: Right to object to processing
• Automated Decision-Making: Rights regarding automated processing

CCPA Rights (California Residents)

California residents have the following rights under the CCPA:

• Know: Right to know what personal information is collected
• Delete: Right to delete personal information
• Opt-Out: Right to opt out of the sale of personal information
• Non-Discrimination: Right to non-discriminatory treatment

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards, including Standard Contractual Clauses and adequacy decisions, to ensure your data receives adequate protection.

Children's Privacy

Faithlingo and our spiritual growth services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of Faithlingo and our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: